Where do I go if I have a complaint?

Where do I go if I have a complaint?

In case of difficulty, you can contact the Just Eat Customer Service via this form. As you enter into an agreement with the restaurant or store for your order, we may require the restaurant or store to settle the issue. Unless we find a solution together, you may, in accordance with Articles L. 612-1 et seq. Of the Consumer Code, enter a consumer mediator by contacting l’Association des Médiateurs Européens (AME CONSO) within one year as from the written claim you sent us via www.mediationconso-ame.com

In addition, the European Commission has set up an online dispute resolution platform to which the Consumer customer can access: https://webgate.ec.europa.eu/odr

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