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What's new at Just Eat
Why has the Just Eat site changed?
How can I find the Just Eat website and app?
What are the benefits for me as a Just Eat customer ?
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How do I place an order?
How do I change my order?
How do I cancel an order?
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What happens after I place my order?
How long does delivery take?
What are the delivery fees?
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Do I have to pay a transaction fee?
My online payment failed.
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How do I create an account on Just Eat?
I forgot my password.
How does an account on Just Eat work?
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Responsibility for quality
How can I evaluate a restaurant?
The restaurant did not receive my order.
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Services and conditions
Terms and conditions of use
How can I subscribe to Just Eat's newsletter?
How do I make a complaint?
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What is a StampCard?
I didn't receive an e-mail with my StampCard.
How do I know how many stamps I have?
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Why is the loyalty programme ending?
Can I still use the vouchers obtained thanks to the loyalty programme?
Can I still get vouchers thanks to my orders?
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How does Just Eat determine the restaurant order on its platform?
What are the most important factors?
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Tip the driver
Do I have to tip?
How do I tip the courier using the new feature?
I want to leave a tip using the online tipping feature. How much should I tip?
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